Services · Defaulters’ listsBeing on ASNEF is not always lawful
To list you on a defaulters’ file, your creditor must meet five legal requirements. One failure is enough to give you the right to be removed. And they fail more often than people imagine, because almost nobody checks.
General information. A court claim for infringement of honour requires a qualified lawyer.
What they are, and how they differ from the CIRBE
ASNEF (run by Equifax) and Badexcug (by Experian) are private files recording missed payments. The Bank of Spain’s CIRBE, by contrast, records all your debt, whether or not you pay it well. Appearing on the CIRBE is normal; appearing on ASNEF closes doors: refused credit, lost tenancies, rejected phone contracts.
See the CIRBE page
The five requirements of art. 20 LOPDGDD
1The debt must be certain, due and enforceable. A disputed, miscalculated or not-yet-due amount cannot be listed.
2It must not be under challenge by you. If you have contested the debt in court, before an authority, or through an alternative dispute resolution procedure, listing is not allowed. This is the most frequently breached requirement.
3You must have been informed beforehand: in the contract or when payment was demanded, warning you that you could be listed. Without that prior notice, the listing does not stand.
4Five years maximum, counted from when the obligation fell due. After that, the record must go, even if the debt remains unpaid.
5They must notify you of the listing within thirty days, and during that time the data stays blocked. If that letter never reached you, you have an argument.
Moreover, only someone holding a contractual relationship with you involving payment, or whom you have approached, may consult your record. And if you dispute the debt, the file must report that a controversy exists, without releasing the data, until it is resolved.
How to check whether you appear
- By exercising your right of access with each file separately: ASNEF and Badexcug are different companies and do not share data. It is free of charge.
- The controller has one month to reply, extendable in complex cases. Keep the date of your request: that deadline is your first lever if they ignore you.
- Always ask for the detail: who listed you, for what amount and from which due date. Without those three items no requirement can be checked.
How you get removed
- A request for erasure or rectification to the file and to the creditor who reported the data, stating which specific requirement was breached. The more precise the letter, the less room for evasion.
- If they do not comply, a complaint to the Spanish Data Protection Agency. It is free and you do not need a lawyer.
- In parallel, an improper listing may amount to an unlawful interference with the right to honour, with compensation for the moral harm caused. That route is judicial and requires a qualified lawyer; we prepare the file and take you to one.
Two cases we see often
- A paid debt still on file. Paying does not erase the record automatically: somebody has to report it. If nobody did, the entry has been inaccurate since the day you paid.
- A debt arising from a revolving card or a payday loan with disproportionate interest. If the contract is void for usury, the debt propping up the listing falls with it. Revolving cards and usury
And if your situation is one of general insolvency, the way out is not file by file: after the discharge of debt, cleaning up these registers is part of closing the case. Fresh-start insolvency law
How we help
- Exercising access with both files and gathering the full detail of what is held about you.
- Testing each entry against the five requirements and telling you frankly whether there is a case or not.
- Drafting and filing the erasure request, and the complaint to the Agency if needed.
- Preparing the complete file if a compensation claim is warranted, so the lawyer who signs it arrives with everything ready.
News and official notices
Updated daily from official sources (BOE, ministries and public bodies).
Art. 20 LOPDGDDLey Orgánica 3/2018
Five requirements, and one failure is enough
To list someone on a defaulters' file the debt must be certain, due and enforceable; it must not be under challenge by the debtor in court, before an authority or through alternative dispute resolution; prior information must have been given; five years must not have passed since it fell due; and the listing must be notified within thirty days, with the data blocked meanwhile.
AvisoRGPD art. 12
Access is free, including through a representative
Exercising rights before credit files is not charged for, not even through a representative. The reply deadline is one month, extendable in complex cases. ASNEF and Badexcug are separate companies and do not share data: each must be consulted separately.